18 Arabic WhatsApp Templates for Kuwait (2026): Copy, Category and Cost per 1,000

Short answer: 13 of the 18 templates below are utility (orders, deliveries, payments, appointments, feedback about a specific order) and cost $44 per 1,000 to Kuwaiti numbers since 1 October 2026; one is authentication (OTP), also $44 per 1,000, or $120 per 1,000 for eligible businesses abroad; and 4 are marketing (cart reminder, White Friday, Ramadan, and an Eid or National Day greeting) at $79.20 per 1,000. The rule that decides the price: any promotional line in a utility template turns the whole template into marketing. Every template here can be submitted in Arabic and English through QuickWA, which starts at $5/month with 0% markup on Meta's fees.

How to use this library

Each template shows Arabic first, then English. Variables are numbered {{1}}, {{2}}… in order, as Meta requires. Submit each language as its own template version in WhatsApp Manager or from QuickWA's template screen; Meta reviews each one and says a decision can take up to 24 hours. The Arabic is written in a polite Gulf register that reads naturally in Kuwait without heavy dialect, so it works for Kuwaiti customers and for Arabic-speaking expatriates alike. If you need to build your first template set from scratch, start with our Kuwait setup guide; for when to send seasonal ones, see the Kuwait campaign calendar.

The library at a glance

Rates are Meta's per delivered message to +965 numbers from 1 October 2026 ($0.044 utility and authentication, $0.0792 marketing, $0.12 authentication-international), multiplied by 1,000. KWD at about 0.31 per USD (26 October 2026); Kuwait has no VAT. Details in our Kuwait pricing guide.

Orders and delivery

1. Order confirmation — utility

هلا {{1}}، استلمنا طلبك رقم {{2}} بقيمة {{3}} د.ك، وراح نبلغك أول ما يطلع للتوصيل. شكراً لاختيارك لنا.

Hi {{1}}, we have received your order {{2}} for KWD {{3}}. We will let you know as soon as it is out for delivery. Thank you for shopping with us.

Why it passes: it confirms a transaction the customer started and contains nothing promotional. What breaks it: adding "use code EID10 on your next order" — Meta then classifies the whole template as marketing.

2. COD confirmation with buttons — utility

طلبك رقم {{1}} بقيمة {{2}} د.ك والدفع عند الاستلام. التوصيل إلى منطقة {{3}}. اضغط «تأكيد» حتى نجهز الطلب أو «إلغاء» إذا ما تحتاجه.

Your order {{1}} for KWD {{2}} is cash on delivery to {{3}}. Tap Confirm so we can prepare it, or Cancel if you no longer need it.

Add two quick-reply buttons, Confirm and Cancel. Tip: do not put the amount at the very start — a template cannot begin or end with a variable.

3. Missing address or PACI number — utility

طلبك رقم {{1}} جاهز، بس ينقصنا رقم العمارة أو الرقم الآلي (PACI) للعنوان في {{2}}. أرسل لنا الرقم أو موقعك على الخريطة حتى يوصلك المندوب بسهولة.

Your order {{1}} is ready, but we are missing the building number or PACI number for your address in {{2}}. Please reply with it, or share your location, so the driver can find you.

Send only when the address is incomplete. PACI's Kuwait Finder app looks locations up by PACI number or by area, block, street and house, so the number genuinely helps drivers.

4. Out for delivery — utility

طلبك رقم {{1}} في الطريق إليك، والوصول المتوقع بين {{2}} و{{3}}. للتواصل مع المندوب اضغط الزر أدناه.

Your order {{1}} is on its way and should arrive between {{2}} and {{3}}. Tap below to contact the driver.

5. Delivery delay — utility

نعتذر منك {{1}}، طلبك رقم {{2}} راح يتأخر بسبب {{3}}. الموعد الجديد المتوقع {{4}}، وإذا تحب تغيّر الموعد رد على هالرسالة.

Sorry {{1}}, your order {{2}} is delayed because of {{3}}. The new expected time is {{4}}. Reply to this message if you would like to change it.

Useful on dust-storm days and in heavy traffic. Keep {{3}} short ("bad weather", "road closures") — Meta rejects templates with too many variables relative to their text.

Payments

6. Invoice payment reminder — utility

تذكير ودّي: الفاتورة رقم {{1}} بقيمة {{2}} د.ك مستحقة بتاريخ {{3}}. تقدر تدفع من الرابط أدناه، وإذا دفعت تجاهل الرسالة.

A friendly reminder: invoice {{1}} for KWD {{2}} is due on {{3}}. You can pay using the link below; if you have already paid, please ignore this message.

Add a URL button with your payment link. In variables, write amounts as plain numbers: Meta rejects variable parameters containing characters such as #, $ or %.

7. Payment received — utility

شكراً {{1}}، استلمنا مبلغ {{2}} د.ك عن {{3}}. رقم الإيصال {{4}} محفوظ عندنا في حال احتجته.

Thank you {{1}}, we have received KWD {{2}} for {{3}}. Your receipt number {{4}} is on file if you need it.

Appointments and services

8. Appointment confirmation — utility

تم تأكيد موعدك يوم {{1}} الساعة {{2}} في {{3}}. لتغيير الموعد أو إلغائه اضغط الزر أدناه.

Your appointment on {{1}} at {{2}} at {{3}} is confirmed. Tap below to change or cancel it.

9. Appointment reminder — utility

تذكير بموعدك بكرة الساعة {{1}} مع {{2}}. اضغط «تأكيد» أو «تغيير الموعد» حتى نرتب جدولنا.

A reminder of your appointment tomorrow at {{1}} with {{2}}. Please tap Confirm or Reschedule so we can plan our day.

For clinics, keep the specialty out of the text. Lock screens are visible to others. More in our Kuwait clinics guide.

10. Results ready — utility

مرحباً {{1}}، نتائجك من زيارة {{2}} جاهزة. تقدر تستلمها من بوابة المرضى أو بالاتصال على الاستقبال {{3}} خلال أوقات الدوام.

Hello {{1}}, your results from your visit on {{2}} are ready. You can collect them through the patient portal or by calling reception on {{3}} during working hours.

The notice never contains the results themselves. Note the Arabic opens with "مرحباً" rather than the name: a template that starts with a variable is rejected, which is an easy mistake when an Arabic draft leads with the customer's name.

11. Technician visit window — utility

فني {{1}} راح يزورك يوم {{2}} بين الساعة {{3}} و{{4}} لخدمة {{5}}. إذا ما تقدر تكون موجود اضغط «تغيير الموعد».

Our {{1}} technician will visit on {{2}} between {{3}} and {{4}} for your {{5}} service. If you will not be home, tap Reschedule.

Built for Kuwait's pre-summer AC servicing rush. Five variables is close to the limit for a message this short; if it is rejected, merge {{3}} and {{4}} into one time-window variable.

Security

12. One-time password — authentication

Authentication templates are different: you do not write the body. Meta supplies fixed preset text in each language (in English it reads along the lines of "{{1}} is your verification code"), and you choose an optional security recommendation, an optional expiry note (1 to 90 minutes) and a copy-code or one-tap button. Meta's rules: only authentication templates may carry a one-time passcode, and they may not contain URLs, media or emojis. Select Arabic and English as two language versions; Meta renders its own Arabic preset.

Cost: $44 per 1,000 to Kuwaiti numbers — or $120 per 1,000 at the authentication-international rate, which applies to eligible businesses based outside Kuwait sending OTPs to Kuwaiti users.

After the sale

13. Feedback on a specific order — utility

هلا {{1}}، كيف كان طلبك رقم {{2}}؟ قيّم تجربتك من 1 إلى 5 بالرد على هالرسالة، رأيك يهمنا.

How was your order {{2}}, {{1}}? Rate your experience from 1 to 5 by replying to this message — your opinion matters to us.

Meta treats a feedback survey as utility only when it references a specific order or interaction; a generic "rate our brand" message is marketing.

14. Return or refund update — utility

طلب الإرجاع رقم {{1}} حالته الآن: {{2}}. المبلغ {{3}} د.ك راح يرجع لك عن طريق {{4}} خلال أيام العمل القادمة.

Your return request {{1}} has been {{2}}. KWD {{3}} will be refunded to you by {{4}} within the coming working days.

Marketing and seasonal

Marketing templates may only go to people who opted in to WhatsApp marketing, and should end with a way to stop. QuickWA records consent and processes STOP replies automatically, and its sending window holds scheduled broadcasts until the hours you set.

15. Abandoned-cart reminder — marketing

هلا {{1}}، تركت {{2}} في سلتك. القطع محجوزة لك لين {{3}}، كمّل طلبك من الرابط أدناه. للإيقاف أرسل STOP

Hi {{1}}, you left {{2}} in your basket. We are holding it for you until {{3}} — complete your order with the link below. Reply STOP to opt out

It is marketing even without a discount, because it persuades the customer to buy. Send one, to carts above a minimum value.

16. White Friday offer — marketing

عروض الجمعة البيضاء وصلت! خصم {{1}} على {{2}} من {{3}} إلى {{4}} في كل فروعنا وعلى موقعنا. للإيقاف أرسل STOP

White Friday is here! {{1}} off {{2}} from {{3}} to {{4}}, in all our branches and online. Reply STOP to opt out

In Kuwait the late-November sale is usually called White Friday (or Blue or Yellow Friday) rather than Black Friday, as Kuwait Times has noted. Write the discount as words or numbers in the variable ("20 percent", not "20%"), since % is not allowed inside a variable.

17. Ramadan iftar offer — marketing

رمضان كريم {{1}} 🌙 جهزنا لكم بوفيه إفطار {{2}} في فرع {{3}} طوال الشهر. احجز طاولتك من الزر أدناه. للإيقاف أرسل STOP

Ramadan Kareem, {{1}} 🌙 Our {{2}} iftar buffet is on at {{3}} all month. Book your table with the button below. Reply STOP to opt out

Schedule it for after iftar. Ramadan 2027 is expected to begin around 8 February 2027, subject to moon sighting.

18. Eid or National Day greeting — marketing

عيدكم مبارك {{1}}، وكل عام وأنتم بخير. من كل فريق {{2}} نتمنى لكم عيد سعيد مع الأهل والأحباب. للإيقاف أرسل STOP

Eid Mubarak, {{1}}. From everyone at {{2}}, we wish you a happy Eid with family and friends. Reply STOP to opt out

For National Day (25 February) and Liberation Day (26 February), swap the first line for "كل عام والكويت بخير بمناسبة الأعياد الوطنية". Meta's own examples count even a plain birthday greeting as marketing, so a greeting with no offer is still $0.0792.

Why Kuwaiti templates get rejected — the short list

These are the reasons Meta lists in its own template-review documentation, with the version of each mistake that turns up most in Arabic and English drafts written for Kuwait.

Meta also reviews approved templates on a recurring basis (since 1 July 2024) and can move a utility template to marketing, normally with a day's notice; repeated miscategorisation can lead to sending restrictions.

A quick cost check for a template set

A Kuwaiti store using templates 1, 2, 4 and 13 on every order sends four utility messages per order: 1,000 orders × 4 × $0.044 = $176.00. Dropping the feedback request to every second order saves 500 × $0.044 = $22.00. One White Friday blast to 5,000 opted-in customers costs 5,000 × $0.0792 = $396.00. QuickWA's A/B tests let you check which version of a template earns more replies before sending it to everyone.

Submitting these with QuickWA

• Multilingual templates with Arabic right-to-left preview and English side by side.
• Broadcasts to segments, drip journeys and automation that pick the template in the customer's language.
• Integrations that fill the variables for you: Shopify, WooCommerce, Salla, Foodics, Calendly, Google Sheets and custom webhooks.
• Plans from $5/month, billed in USD, with 0% markup on Meta's fees, no per-seat fees and a $0 setup fee. AI, automation, calling and integrations are included from Pro; every plan and limit is shown after sign-up.

See the Kuwait page to get started, and our general template approval guide for more on Meta's review.

Sources

• Meta — WhatsApp Business Platform pricing (Kuwait rates from 1 October 2026, authentication-international): developers.facebook.com (checked 26 Oct 2026)
• Meta — template categorization (utility, marketing, authentication; mixed content; feedback surveys; category reviews since 1 July 2024): developers.facebook.com (checked 26 Oct 2026)
• Meta — template review and common rejection reasons: developers.facebook.com (checked 26 Oct 2026)
• Meta — authentication templates (preset text, buttons, 1–90 minute expiry): developers.facebook.com (checked 26 Oct 2026)
• Kuwait Finder (PACI) app listing: App Store (checked 26 Oct 2026)
• White, Blue and Yellow Friday naming in Kuwait: Kuwait Times, 25 Nov 2021 (checked 26 Oct 2026)
• Kuwait 2027 provisional dates (Ramadan, National Day, Liberation Day): Calendarific (third-party, checked 26 Oct 2026)
• USD/KWD rate, 26 October 2026 (third-party): ExchangeRate-API open feed (checked 26 Oct 2026)